Perfect Petzzz RETAIL WARRANTY STATEMENT

All Perfect Petzzz products have a lifetime warranty against defects in materials and workmanship. A copy of the original sales receipt from an Authorized Perfect Petzzz Reseller must accompany your return. Damage occurred through unintended use of the product is not covered under the one year warranty.

Inserts, beds, collars and other items exhausted in the course of normal use, and emblems and other customized decoration, are excluded from this warranty.

This warranty gives you specific legal rights, and you may have other rights that vary from state to state or jurisdiction to jurisdiction.

CD3 STORAGE SYSTEM INC.'S MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE CD3 PRODUCT. IN NO EVENT SHALL CD3, Inc. BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.

Please note that all postage, insurance and shipping costs are your responsibility. We recommend that you ship using some traceable method that can provide proof of delivery.

NOTE: All Perfect Petzzz not purchased from an Authorized Perfect Petzzz Retailer are not covered by the above product warranty.

I want to return my Perfect Petzzz item for a refund or exchange. What should I do?

Refunds and Exchanges are available only for items purchased through the PerfectPetzzz.com online store. These claims must be made within 10 days of receipt. Any returns or exchanges must be sent back in new condition: including all original packaging, polybags and inserts. If you would like to return or exchange an item you have received in the last 10 days please CLICK HERE.

I want to return my Perfect Petzzz item for a warranty claim. What should I do?

1. Please read the PERFECT PETZZZ RETAIL WARRANTY STATEMENT above

2. CD3, Inc. is not responsible for any freight costs for warranty claims. Please include $4.95 check or money order per item for the return shipping costs.

3. The Perfect Petzzz product warranty is for "defects in materials and workmanship." Any damage that occurs from use outside of what is intended by CD3, Inc. as determined by our warranty department will NOT be covered by the warranty and your damaged item will be returned to you using the $4.95 included with your return for return freight. The warranty is limited to Perfect Petzzz products only. Inserts, beds, collars and other items exhausted in the course of normal use, and emblems and other customized decoration, are excluded from this warranty.

4. CD3, Inc. is only responsible for returns received by our warehouse. We strongly encourage all customers to send returned items through a method where proof of delivery is available. Any lost or damaged shipment is the responsibility of the consumer for any necessary claims.

5. In the event that the returned product is no longer available, CD3 will replace with a similar item of equal or greater value.

6. Please visit the Warranty Center to file your warranty claim.